A passenger says she was confronted by another commuter on SBS Transit bus service 32 after briefly forgetting to tap her fare while boarding. She shared her account in a clip posted by SG Daily on 19 April 2026.
According to her, the bus driver reminded her and she paid in less than a minute before taking a seat. She says another commuter then raised her voice across the bus, allegedly accusing her of not paying and making remarks about her.
The passenger started recording the interaction, and says the woman became more agitated, allegedly reaching out to grab her phone several times and trying to push her as she left the bus.
The clip does not show how the incident ended, and it is not clear whether either party made a report. Commuters with a complaint about a trip can give the operator the service number, date and time so it can trace the journey.
